Support

Before contacting support

Collect:

• Project, service, and environment identifiers.
• Build identifier and affected commit.
• Approximate incident time and timezone.
• Agent or build failure phase.
• Relevant logs with secrets removed.
• Resource and domain status.
• Steps already attempted.

Use Troubleshooting for common checks.

Contact Kuberns

Support is available at all times.

• Email support@kuberns.cloud.
• Use the help assistant available in the authenticated dashboard.
• Use the public Kuberns contact page.
• For a product discussion, the public site links to Book a Demo.